FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

How early should I arrive at the airport before my flight?

We recommend arriving one hour before your flight, even if you receive word your flight is delayed.  Delays times can change rapidly so if you wait to arrive at the airport you may miss your flight.

Also, the ticket counter closes 30 minutes prior to the scheduled departure time.  If you are not checked-in before that time you may not make your flight, especially if you have luggage to be checked.

Also once everyone that is checked in for the flight at the time that the ticket counter closes has gone through security, the TSA is required to close the check point.  If you are not there before it closes you will not make your flight and will need to be re-booked on the next available departure.

How much does it cost to park at Barkley Regional Airport?

For parking rates, please click here.

How do I contact Lost and Found at the Airport?

Call (270) 744-0521 Monday through Friday from 8 a.m.-5 p.m. Messages left after business working hours and over the weekend will be returned the next business day.

Who do I contact in regards to lost luggage/baggage?

All questions should be directed to the United Airlines (800) 221-6903 make sure you have filed a claim that your luggage has been lost ASAP.

How much does it cost to ship a pet?

Due to the Covid-19 Pandemic United is not currently shipping pets. 

Who do I call to arrange for wheel chair service?

Call the airline and make sure the notation for wheel chair service is attached to the ticket for the passenger.

What identification is needed for children at the TSA checkpoint?

No identification is required for children. Adults 18 and over are required to present acceptable identification. For more information about ID requirements, click here.

What are the requirements for traveling with a pet?

United Airlines sets its own requirements for traveling with pets, which SkyWest Airlines adheres to, so click here to check the current requirements.

I purchased my tickets through the internet and did not print out the confirmation. Who do I contact to reconfirm my flight?

Contact United Airlines at (800) 864-8331.  Or if you have the United app you should be able to find your confirmation there.  If you did not use United.com to book your flight please contact the service you used for your itinerary.

can I sit in my car in front of the terminal to wait for my passenger?

There is no parking (or sitting) in front of the terminal. You must be actively loading or unloading the vehicle. We have provided the first 30 minutes free in our Parking Lot as a courtesy waiting area. 

Where can I exchange currency?

Due to the infrequent nature of this service the airport does not yet offer this service at this time.

How do I get a job at the Barkley Regional Airport?

Job postings for positions at the Barkley Regional Airport may be found here.
-Job postings for TSA maybe found here.
-Job postings for SkyWest Airlines may be found here.

What does being a tobacco free campus mean?

This policy prohibits the use of any tobacco products— cigarettes, vaping devices, cigars, pipes, chew, snuff, and dip anywhere on the Airport Campus, —including the outside curbside in front of the Terminal, restrooms, hallways, parking lots. The policy applies to all persons, tenants, tenants’ employees, airport employees, guests, and travelers. Smoking is allowed immediately outside the terminal doors, but local ordinances require you to be 15 feet away from any doors